{"id":2092,"date":"2022-03-03T15:33:52","date_gmt":"2022-03-03T14:33:52","guid":{"rendered":"https:\/\/oleificiobioagliata.it\/?page_id=2092"},"modified":"2023-10-24T07:17:48","modified_gmt":"2023-10-24T06:17:48","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/oleificiobioagliata.it\/en\/shipping-and-returns\/","title":{"rendered":"Shipping and returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2092\" class=\"elementor elementor-2092 elementor-997\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8032a74 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"8032a74\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e4f2343\" data-id=\"e4f2343\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dd4ca37 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd4ca37\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9171b75\" data-id=\"9171b75\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d91bc4 elementor-widget elementor-widget-heading\" data-id=\"6d91bc4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Shipping times and costs<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e139ae3 elementor-widget elementor-widget-text-editor\" data-id=\"e139ae3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 20-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>We generally ship within 12 hours of receiving the order on weekdays, while times may be slightly longer on holidays and rest days.<\/p><p>The <strong>shipping cost to Italy<\/strong> is dependent on the weight of the order:<\/p><ul><li>from 0 to 3 kg = 7 \u20ac<\/li><li>from 3.1 to 5 kg = 9.5 \u20ac<\/li><li>from 5.1 to 10 kg = 11 \u20ac<\/li><li>from 10.1 to 15 kg = 12.5 \u20ac<\/li><li>from 15.1 to 20 kg = 14 \u20ac<\/li><li>from 20.1 to 30 kg = 17 \u20ac<\/li><li>from 30.1 to 40 kg = 20.5 \u20ac<\/li><li>from 40.1 to 50 kg = 23.5 \u20ac<\/li><li>from 50.1 to 75 kg = 28.5 \u20ac<\/li><li>from 75 kg and up = 40 \u20ac<\/li><\/ul><p><strong>You will see the exact shipping cost on the cart page or checkout page before confirming your payment.<\/strong><\/p><p>For payments made by bank transfer you will have to wait for the money to be credited to our current account. Delivery will then take place.<\/p><p>At the time of shipment you will receive an email with a tracking link to be able to monitor the shipping and delivery status.<\/p><p>To avoid any problems in the event of a possible return, we recommend that you accept the package subject to quality control at the time of delivery.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-22dad0c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22dad0c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-14fa5a5\" data-id=\"14fa5a5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f39025 elementor-widget elementor-widget-heading\" data-id=\"1f39025\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Payment methods<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24aac85 elementor-widget elementor-widget-text-editor\" data-id=\"24aac85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>All payments made on our website are to be considered safe as communications are encrypted using the most modern encryption standards and HTTPS technology.<\/p><p>At checkout you can choose between the following payment methods:<\/p><ul><li>Credit Card (Stripe)<\/li><li>PayPal<\/li><li>Bank transfer<\/li><\/ul><p>You will pay the full price of the products ordered at the same time as the order is placed. It is understood that, in the event of non-acceptance of the order, we will promptly refund, by bank transfer or other method, any amounts already paid.<\/p><h3>Credit card &#8211; Prepaid card &#8211; PayPal<\/h3><p>We are in no way able to know, in whole or in part, the information relating to the credit card used to complete the order.<\/p><p>All information relating to the credit card is managed, at the highest levels of security, directly by Stripe or PayPal. Therefore in no archive of our property are contained, stored or processed data relating to Credit Cards, Pre Paid Cards or other cards.<\/p><p>For these reasons, we cannot under any circumstances be held responsible for any fraudulent and improper use of credit cards by third parties.<\/p><h3>Bank transfer<\/h3><p>Our bank details for making the payment by bank transfer are as follows:<\/p><p><strong>Account holder<\/strong>: FEUDO SAN MARTINO SRL<br \/><strong>Bank<\/strong>: UNICREDIT SPA<br \/><strong>IBAN<\/strong>: IT86L0200816700000300385499<br \/><strong>BIC SWIFT<\/strong>: UNCRITMM<\/p><p>We would like to receive the payment accountant via email at: info@oleificiobioagliata.it<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3b0bbb2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b0bbb2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6459b13\" data-id=\"6459b13\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9457437 elementor-widget elementor-widget-heading\" data-id=\"9457437\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns and refunds<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8664fba elementor-widget elementor-widget-text-editor\" data-id=\"8664fba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To request the return and subsequent refund of an order, it is necessary to:<\/p><ul><li>The order is returned to the following address: Feudo San Martino, c \/ da San Martino sn, 93100, Caltanissetta;<\/li><li>The order is in excellent conditions;<\/li><\/ul><p>Shipping costs are charged to the customer.<\/p><p>Once the package has been shipped, fill in the following form:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48069ac elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"48069ac\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Successivo&quot;,&quot;step_previous_label&quot;:&quot;Precedente&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" 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.e-font-icon-svg{height:1em}.elementor-select-wrapper .select-caret-down-wrapper{position:absolute;top:50%;transform:translateY(-50%);inset-inline-end:10px;pointer-events:none;font-size:11px}.elementor-select-wrapper .select-caret-down-wrapper svg{display:unset;width:1em;aspect-ratio:unset;fill:currentColor}.elementor-select-wrapper .select-caret-down-wrapper i{font-size:19px;line-height:2}.elementor-select-wrapper.remove-before:before{content:\"\"!important}<\/style>\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nuovo modulo\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2092\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"48069ac\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-33\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNumero ordine\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Order number\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_64d86d2 elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_64d86d2\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNome\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_64d86d2]\" id=\"form-field-field_64d86d2\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"First name\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_73895a6 elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_73895a6\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tCognome\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_73895a6]\" id=\"form-field-field_73895a6\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Last name\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Email\" required=\"required\" aria-required=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_288a5e7 elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_288a5e7\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTelefono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_288a5e7]\" id=\"form-field-field_288a5e7\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Phone number\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_12688c9 elementor-col-33 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_12688c9\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tConferma telefono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_12688c9]\" id=\"form-field-field_12688c9\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Repeat phone number\" required=\"required\" aria-required=\"true\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMaggiori informazioni\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Indicate here when the package was sent and with which courier\" required=\"required\" aria-required=\"true\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-md\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send return request<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2879861 elementor-widget elementor-widget-text-editor\" data-id=\"2879861\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>We will refund the order within 7 working days once we have ascertained that the package arrived is intact in all its parts.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping times and costs We generally ship within 12 hours of receiving the order on weekdays, while times may be slightly longer on holidays and rest days. The shipping cost to Italy is dependent on the weight of the order: from 0 to 3 kg = 7 \u20ac from 3.1 to 5 kg = 9.5 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2092","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oleificiobioagliata.it\/en\/wp-json\/wp\/v2\/pages\/2092","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oleificiobioagliata.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oleificiobioagliata.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oleificiobioagliata.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oleificiobioagliata.it\/en\/wp-json\/wp\/v2\/comments?post=2092"}],"version-history":[{"count":13,"href":"https:\/\/oleificiobioagliata.it\/en\/wp-json\/wp\/v2\/pages\/2092\/revisions"}],"predecessor-version":[{"id":2383,"href":"https:\/\/oleificiobioagliata.it\/en\/wp-json\/wp\/v2\/pages\/2092\/revisions\/2383"}],"wp:attachment":[{"href":"https:\/\/oleificiobioagliata.it\/en\/wp-json\/wp\/v2\/media?parent=2092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}